PRIVACY POLICY

Gallery Furniture takes privacy seriously. The purpose of this privacy policy is to disclose to you what information Gallery Furniture may collect, how we may collect it, with whom it may be shared, and other matters related to the use of your personal information, including the choices you have regarding our collection, use and disclosure of this data. This privacy policy applies to the website at www.galleryfurniture.com.

TYPES OF INFORMATION WE MAY COLLECT

The following are the types of information that Gallery Furniture may collect on this website.

INFORMATION YOU PROVIDE US

This information is directly provided by the user to Gallery Furniture through the use of forms on the website. This includes information such as your user ID and password, name, email address, billing and delivery address, telephone number, credit card, product ratings and reviews, or other information that may be requested and collected via forms on the website.

SITE USAGE INFORMATION

We may receive and store certain types of information on your use of www.galleryfurniture.com. For example, we may collect click-stream data and your IP address. Your online account also retains information about your purchase history, wishlist, product reviews, and invitations sent to friends.

EMAIL COMMUNICATIONS

When you sign up to receive emails from Gallery Furniture, we collect certain information, such as your preferred design style and the types of emails you are interested in receiving. In addition, we keep track of what emails we send to you, and what types of emails you have opted not to receive. We also receive data to help us understand how many of our emails are being opened, and the links being clicked. This helps us to better tailor our emails to suit our customers interests and needs.

INFORMATION FROM OTHER SOURCES

We may receive information about you from other sources, including your in-store purchases or your social media login account, and this information may be included with your personal information. The following information are some examples of 3rd party sources that Gallery Furniture use. However, this is not intended to be a complete list of all the 3rd party sources used throughout the Gallery Furniture website.

FACEBOOK LOGIN APP

We have integrated the Facebook Login App in order to help speed up your login or even registration process on our website. When you use the Facebook Login App, we will receive the following personal information about you from Facebook.

  • Your Email Address
  • Facebook ID
  • First Name
  • Last Name
  • Middle Name
  • Name
  • Name Format
  • Profile Picture
  • Short Name

If you have used the Facebook Login App in order to sign in or register on our website in the past, you have the right to request that we remove some or even all of the data mentioned above that we received from Facebook at anytime. If you wish to have us remove the mentioned above data that we received from the Facebook Login App, simply contact us at info@galleryfurniture.com and we would be happy to assist you in the removal of that data from our website.

AMAZON ORDERS

Gallery Furniture may retain PII (Personally Identifiable Information) for no longer than 30 days after the order delivery has been made and only for the purpose of, and as long as is necessary to fulfill orders, calculate and remit taxes, produce tax invoices, or meet legal requirements, including tax or regulatory requirements. PII will be stored as a "cold" or offline encrypted backup (e.g., not available for immediate or interactive use).

HOW INFORMATION MAY BE COLLECTED

We may collect information from you in several different areas on the Site, including but not limited to those described below.

  • Site registration and login
  • Order Information
  • Wishlists
  • Contests
  • Surveys
  • Service request forms
  • Contact forms
  • Email Sign-Up
  • Product Reviews and Ratings
  • Online chat-based support
  • Cookies
  • IP Addresses and Click-stream Data
  • Amazon Orders

ABOUT COOKIES

Like many websites, the Site uses standard technology called "cookies," small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on the Site. If you do not want information collected through the use of cookies, you can decline to provide this information by turning the cookies off in your browser; however, some areas of the Site may not provide you with a personalized experience if you have disabled the use of cookies.

We utilize cookies or similar tracking technologies to collect information about your interactions with our website. This enables us to personalize your experience, for instance, by sending shopping cart reminders via SMS message if you have opted into our SMS service.

ABOUT IP ADDRESSES AND CLICK-STREAM DATA

We may collect IP addresses and/or click-stream data for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request web pages from the Site, our computers log your IP address. Click-stream data is information collected by our computers when you request web pages from the Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content. It also aids us in making technical enhancements and fixes to the site.

HOW GALLERY FURNITURE MAY USE THE INFORMATION COLLECTED

If you place an order online, we will contact you via the telephone number provided to confirm your order and arrange delivery. Your telephone number may also be used for customer service follow up. Information you provide to us may also be used to:

  • provide technical and sales support;
  • contact you about the Site;
  • confirm or fulfill an order, inquiry or request you have made;
  • provide live, online chat support;
  • Notify you of updates to our website or services
  • monitor or improve the function of the Site or the selection of products available;
  • personalize the content you see;
  • provide special offers that we believe may be of interest to you;
  • inform you of a prize you have won.

WITH WHOM GALLERY FURNITURE SHARES INFORMATION

Gallery Furniture does not sell, rent or share our visitors' or customers' information with any third parties for promotional purposes. However, your information may be shared with our agents in the course of providing service to and communicating with you. Examples include credit card and finance processing for purchases made on the website, order fulfillment, e-mail communications, website analysis, and marketing data analysis.

TELL-A-FRIEND

If you choose to use our "invitation" service to tell a friend about GalleryFurniture.com, we will request your friend's name and email address. Gallery Furniture will automatically send your friend a one-time email inviting him or her to visit the site. Your friend may contact us at info@galleryfurniture.com to request that we remove this information from our database.

USER GENERATED CONTENT

The Site may make available opportunities to share information, such as product reviews, photographs, and customer testimonials. You are not required to provide any personal information when using these areas but you may choose to do so. Gallery Furniture cannot ensure the security of any information you choose to make public through such posts. Please exercise caution when deciding to disclose personal information in these areas.

LINKS TO OTHER WEB SITES

This privacy policy applies only to this Site. When you are on the Site you could be directed to other sites beyond our control. This includes links to our manufacturers, social media sites, marketing partners, and other sites Gallery Furniture believes may be of interest to our customers. These web sites may independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a website that is linked to our Site, you should consult that site's privacy policy before providing any personal information.

OPTING OUT

If you have other concerns about how your information is being used, please contact us:
By Phone: (713) 694-5570
By Emailservice@galleryfurniture.com

PRIVACY POLICY CHANGES

This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Website. Your continued use of this Website after any change in this Privacy Policy will constitute your acceptance of such change.

This Privacy Policy is effective as of October 25, 2017.

ADDENDUM 5/7/2024

We gather various types of Personal Information from our users, as explained more fully below. We may use this Personal Information to personalize and improve our services, to allow our users to set up a user account and profile, to contact users, to fulfill your requests for certain products and services, to analyze how users utilize the Website, and as otherwise set forth in this Privacy Policy. We collect the following types of information:

  1. Information You Provide to Us:

    We receive and store any information you knowingly provide to us. For example, we may collect Personal Information including but not limited to your name, email address, location, IP address, and other browser cookie information. We may collect other Personal Information you provide us through your use of our services.

  2. Information Collected Automatically:

    When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address and other personal information. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting{insert your website domain}and clicking on the opt-out links in the footer of the website.

    "Cookies" are identifiers we transfer to your computer through your browser that allow us to recognize your browser and tell us how and when pages in our site are visited and by how many people. You may be able to change the preferences on your browser to prevent or limit your computer's acceptance of cookies, but this may prevent you from taking advantage of our Website's best features. Our advertising partners may also transmit cookies to your computer, when you click on ads that appear on our site. This Privacy Policy does not cover the use of cookies by any advertisers.

  3. E-mail and Other Communications:

    We may contact you by email or other means; for example, we may send you promotional offers on behalf of other businesses, or communicate with you about your use of the Website. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make emails more interesting and improve our service.

  4. Additional Information:

    We may collect and store information that your computer or mobile device provides to us in connection with your use of the Website, such as the type of computer or mobile device, unique device ID, IP address, MAC address, device’s operating system and physical location (including geographic, beacon based, and/or GPS location).

Opting Out

If you would like to opt-out of Information Collected Automatically, visit: https://untitledfirm.com/do-not-sell-my-info/

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

ADDENDUM 8/5/2024

Arbitration and Class Action Waiver

Please read this carefully.  It affects your rights. Any dispute or claim relating in any way to your use of [COMPANY’S services] will be resolved by binding arbitration, rather than court.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory.  You and [COMPANY] hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration.  Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”).  However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules.  The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction.  YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND [COMPANY] ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD.  RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS.  FURTHER, AND UNLESS YOU AND [COMPANY] AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

You and [COMPANY] are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration.  [COMPANY], however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous.  Otherwise, the AAA’s Rules regarding costs and payment apply.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiveris to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.  If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

 

We utilize cookies or similar tracking technologies to collect information about your interactions with our website. This enables us to personalize your experience, for instance, by sending shopping cart reminders via SMS message if you have opted into our SMS service.